When you arrive in Karlstad you have to visit the caretakers' office at Campus and there you will get to sign your contract and then get your keys. Please note that you are the only one who can collect your keys.
Here you can find contact information to the caretaker's office. The caretakers´ office at Campus has the address Duettgatan 6 SE-656 36 Karlstad.
You must also have paid your rent to get your keys, you find more information on how to pay your rent here.
This applies to you who have a contract from August 15th
August 15th to August 19th and between August 22nd and August 26th, you can collect your keys between 10-12 am and 1-3 pm without having a booked appointment. To collect your keys after theese dates you need to send an e-mail to email@example.com to book an appointment to collect your keys. You can collect your keys on Mondays-Fridays.